High-volume transaction platform
Order capture, allocation, dispatch and returns across multiple locations. The hard parts: concurrency on stock, idempotent carrier callbacks, and a finance reconciliation view that never touches live operational tables.
SQL ServerASP.NETAngular
Multi-tenant SaaS product
A commercial product from architecture to a steady release cadence — tenant isolation, versioned APIs for customer integrations, entitlement plumbing, and a deployment pipeline that made shipping a non-event.
.NET CoreMulti-tenantAzure
Agentic automation for back-office work
An agent that works through routine cases end to end — reading the record, applying the rules, calling the systems, and escalating only the genuinely ambiguous ones to a person, with every action logged.
Agent frameworkTool useLLM APIs
Operational analytics & forecasting
Replacing a spreadsheet culture with drill-through dashboards on a modelled reporting layer, then adding demand forecasting that surfaces inside the same screens leadership already uses.
Power BIPythonSQL
Generative AI inside a document workflow
Drafting and summarisation built into an existing application — grounded in the client's own records, constrained to their templates and tone, with a human approving everything before it ships.
RAGLLM APIsGuardrails
Systems integration programme
A central integration layer replacing a tangle of point-to-point scripts — CRM, ERP, payments and analytics moving data once, correctly, with monitoring that catches a broken feed before the customer does.
WebhooksMessage queuesETL